Your Google profile works while you're in the kitchen
We reply to all your reviews, keep your profile alive and run your local campaign. Fully remote, everything on WhatsApp.
People looking for a place to eat check Google
Before choosing a restaurant, people open the map: rating, reviews, photos, opening hours. If they find unanswered reviews, two-year-old photos and the wrong hours, they go next door.
And someone who finds a restaurant closed when Google said it was open leaves one star. That star stays there for years. You don't need an agency to talk to you about social media: you need someone who keeps in order what customers actually look at.
Google Premium: what's included
One service, done well, with a clear price.
- Replies to every review within 24 hours, in your restaurant's tone of voice.
- We write the negative ones with you. Every Monday we send you the week's reviews, you tell us what happened and we reply. If you don't have time, a neutral reply goes out within 48 hours: no review is left unanswered.
- 8 posts a month on your Google profile.
- Local keywords: we analyse and rewrite your profile so people searching in your area find you, and review it every three months.
- Questions and answers already loaded on your profile, and three nearby competitors monitored.
- Local Google campaign, set up and managed by us (the ad budget is yours, paid separately).
- Always-correct opening hours: closures, special hours and holidays updated by us.
- Monthly report and a system to get more reviews: a link and a QR code for your tables.
Prices exclude applicable taxes. You pay the campaign budget directly to Google, it doesn't go through us: minimum €150 a month, €300 recommended. The simulator is further down.
The first 14 days
In the first two weeks we deliberately do what you can see straight away.
You sign up and give us access
You pay online and add us as managers of your Google profile. We never need your passwords.
You upload the first photos
In your area you upload 15-20 photos of the restaurant and the dishes: enough for about two months of posts. At the same time we help you add the area to your phone's home screen.
We reply to the whole backlog
Every review that was left unanswered, old ones included. That's where you see the difference.
We fix the profile
Complete profile, rewritten keywords, questions and answers loaded, first posts published and local campaign switched on.
14 days. Written clearly, not in small print.
You pay upfront. If the work isn't done and visible within two weeks, we refund everything, no arguments.
What we guarantee
That within 14 days the work is done and visible: the whole review backlog answered, the profile fixed and complete, the first posts published, the keywords rewritten.
If we haven't done it, we refund everything.
What we don't guarantee
How many customers the campaign brings you. That also depends on your budget, your area and your restaurant, and it shows in 30-60 days, not two weeks.
We're telling you now, so there are no surprises later.
All the details on the guarantee, cancellation and refunds: refund policy.
Without wasting your time
A restaurant owner has no time for suppliers. So the service is built to ask as little of you as possible.
What if you don't send photos?
The service doesn't stop. We use the photos already on your profile and the first ones you uploaded, and publish posts that don't need new photos: news, holidays, offers, dish of the day. Once a month we remind you to upload new ones.
Opening hours, whenever you want
Your area has a button: closure, special hours, holiday. Or just a WhatsApp: «we're closed tomorrow because of a breakdown». Every three months we ask you for the holiday hours coming up.
Negative reviews
We don't reply blindly. Every Monday we send you the week's reviews with space to tell us what happened, and we write the reply with you.
Your area, on your phone
Not an app to download: it goes on your phone's home screen and opens like an app. You log in with a link on WhatsApp, no password. Inside: photos, the week's reviews, reports, invoices and chat.
Everything on WhatsApp
No phone calls and no video calls: you reply when you have a minute. Questions about the service are answered by an automated assistant, which tells you so straight away; for payments, problems or sensitive reviews, Chiara replies.
Your accounts stay yours
Never your passwords. We join as managers of your Google profile: if one day you want to stop, you remove our access with one click.
You set the budget, paid directly to Google
The service includes setting up and managing your local campaign. The ad money doesn't go through us: you need a minimum of €150 a month, and we recommend €300. Below that the campaign doesn't get noticed and it's just an expense.
Move the sliders and see what it could bring back.
An estimate, not a promise. Based on public cost-per-click figures for local restaurants (€0.40-0.80) and on how many people call or ask for directions. It's revenue, not profit: you know your margin. It doesn't count people who liked it and come back. And above a certain amount the campaign buys less targeted clicks: that's why we recommend €300, not €1,000.
We'll check your profile
Tell us your restaurant's name and we'll send you a one-page report on your Google profile on WhatsApp, with real numbers:
- where you rank on Google Maps when people search for a restaurant in your area (local SEO)
- how many reviews you have without a reply
- how long since you last posted
- how many fewer photos you have than your three closest competitors
- your rating compared with your area's average
- what's missing from your profile
We already do it, every day
Social Plan works with more than twenty restaurants in Tenerife: reviews, Google profiles, campaigns. Here are some of them.
Hi, I'm Chiara
I look after the Google Premium restaurants. If you have a question before signing up, message me: I'll reply on WhatsApp.
Message ChiaraOur other services, soon
We're working on them. If one of these interests you, leave us a contact: we'll let you know as soon as it's available, before anyone else.
Social Start
12 posts a month on Instagram and Facebook (4 reels also on TikTok) and 12 stories, editorial plan, replies to comments and messages.
Social Plus
20 posts and 20 stories a month, a curated profile grid, one sponsored post a month managed by us, report.
Website + digital menu
A one-page website built for phones, with bookings and a QR menu you update yourself, without calling us.
Local campaigns
Google and Meta ads to fill your quiet days: Tuesday night, lunchtime, the low season.
What people ask us
How much does it cost, exactly?
€499 when you sign up for the first three months, instead of €597. From the fourth month, €199 a month. The Google ad budget is separate and you pay it directly to Google.
Why are the first three months paid upfront?
Because three months is the minimum time to see the work: paying them together saves you €98. And you have the 14-day guarantee: if the work isn't done and visible, we refund everything.
Can I cancel after three months?
Yes, whenever you want. The first three months are the initial commitment; from the fourth it goes month by month and a WhatsApp message is enough to stop.
How much do I need to spend on ads?
At least €150 a month, €300 recommended. Below that the campaign doesn't produce results. The simulator above shows what changes.
Do I have to give you my passwords?
No, never. You add us as managers of your Google profile and, if you ever want to stop, you remove our access with one click.
Will you call me?
No. Everything happens on WhatsApp, in writing, so you reply when you have a minute. Questions about the service are answered by an automated assistant, everything else by Chiara.
What if I don't have time to send photos?
The service doesn't stop: you upload 15-20 photos at the start, then we use those and the ones already on your profile, with posts that don't need new photos.
When will I see results?
You'll see the work on your profile within 14 days: reviews answered, complete profile, first posts. Campaign results show in 30-60 days.
Check your profile first
The audit is free and arrives on WhatsApp. If you like it, you sign up for Google Premium with the 14-day guarantee.