How to request deletion of your data
If you are a Social Plan Tenerife client, or you have interacted with one of the accounts we manage, and you want us to delete the data we hold:
- Write to a.socialplantenerife@gmail.com with the subject line “Data deletion”.
- State the Instagram, Facebook, TikTok or Google account it refers to.
- We will confirm the deletion within a maximum of 30 days.
Removing our tool's access to your account
- Facebook and Instagram: Settings → Security → Apps and websites → Social Plan → Remove.
- TikTok: Settings and privacy → Security → Apps with access → Social Plan → Remove access.
- Google: myaccount.google.com/permissions → Social Plan → Remove access.
Once access is removed, we stop receiving data from the account and delete the data we held within a maximum of 30 days.